Terms & Conditions

1. Services

Sun Sky Social is a Performance Marketing Agency specializing in:

• Performance Marketing
• Social Media Marketing
• Search Engine Optimization (SEO)
• Website Design & Development

Our services are designed to help businesses increase online visibility, drive targeted traffic, generate qualified leads, improve customer engagement, and achieve measurable business growth through strategic and data-driven marketing solutions.

2. Client Responsibilities

To ensure smooth project execution, clients agree to:

• Provide complete and accurate information regarding their business and project requirements.
• Share required content, images, branding assets, account access, and credentials when necessary.
• Review and approve deliverables within the agreed timeframe.
• Maintain timely communication throughout the project.

Delays in approvals or required information may impact project timelines and delivery schedules.

3. Payments & Billing

• All invoices must be paid according to agreed payment terms.
• Certain projects may require advance payments before work begins.
• Monthly retainers and recurring services must be paid on time.
• Any additional work outside the agreed scope may involve extra charges.
• Failure to make payments may result in temporary suspension of services.

4. Marketing Performance Disclaimer

Sun Sky Social follows a strategic and performance-driven approach; however, we do not guarantee:

• Specific search engine rankings
• Guaranteed sales or lead numbers
• Fixed conversion rates
• Exact return on investment (ROI)
• Third-party algorithm behavior or policy changes

Marketing results depend on multiple factors including competition, industry trends, market conditions, advertising budgets, audience behavior, and external platform changes.

5. Intellectual Property Rights

• Client-provided content, logos, images, trademarks, and business assets remain the property of the client.
• Marketing strategies, internal systems, concepts, campaign structures, frameworks, and methodologies created by Sun Sky Social remain our intellectual property unless otherwise agreed in writing.
• Ownership of completed deliverables may be transferred upon full payment completion.

6. Confidentiality

Sun Sky Social values the privacy and confidentiality of client information. Any confidential information shared during the project shall not be disclosed, distributed, or shared with third parties without prior permission unless legally required.

7. Third-Party Platforms

Our services may involve the use of external platforms and tools, including:

• Google
• Meta (Facebook & Instagram)
• LinkedIn
• YouTube
• Analytics and advertising platforms

Sun Sky Social is not responsible for policy updates, algorithm changes, account suspensions, platform outages, or any issues caused by third-party services.

8. Website Usage

Users agree not to:

• Copy, reproduce, or distribute website content without permission.
• Use the website for illegal or unauthorized activities.
• Attempt unauthorized access to systems or data.
• Engage in activities that negatively impact website performance or security.

9. Limitation of Liability

Sun Sky Social shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services, website, or marketing activities.

10. Service Termination

Either party may terminate services through written notice. Any completed work, ongoing deliverables, and outstanding payments before termination remain payable.

11. Updates to Terms & Conditions

Sun Sky Social reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately after publication.

12. Contact Information